We respect your privacy
Misused, accessible at info@misused-official.com , is responsible for the processing of personal data as reflected in this privacy statement.
We collect and process only those personal data necessary to provide our services to you. We respect your privacy and ensure that all personal data you provide to us is treated confidentially. Data will under no circumstances be sold or made available to third parties for purposes other than the performance of our services.
Personal data we process
When you use our services and products we process the following personal data from you:
- First and last name
- Address data
- Phone number
- E-mail address
- Bank account number
- IP address
- Data about your activities on our website
Purpose of data processing
Misused processes your personal data:
- for handling your payment
- for delivering the ordered products to the intended recipient(s)
- to be able to email or call you if this is necessary to carry out our services
- to offer you the possibility to create an account
- to inform you about our new products and services
- to analyze your behavior on the website in order to improve the website
How long we keep personal data
Misused uses the legal retention periods for personal data that you provide in the webshop or that we enter in the webshop on your behalf. Documents containing personal data which you provide us with in any other way will be deleted within one month of the service being completed.
Sharing personal details with third parties
Misused shares your personal data with third parties if this is necessary to execute the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. Misused remains responsible for this processing.
We have a processor agreement with:
- Jouwweb, our hosting partner
- Stripe, our payment partner
Cookies we use
Misused uses only technical and functional cookies and analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and remember, for example, your preferences. They also allow us to optimize our website. You can opt out of cookies by configuring your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored via your browser settings.
View, correct or delete data
You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by Misused and you have the right to data portability. This means that you can request us to send the personal data we have on you in a computer file to you or another organization named by you. You can send a request for inspection, correction, deletion, data transfer of your personal data or a request to withdraw your permission or objection to the processing of your personal data to: info@misused-official.com . To make sure that the request for inspection is made by you, we ask you to send a copy of your ID with the request. In this copy, black out your passport photo, MRZ (machine readable zone, the strip of numbers at the bottom of the passport), passport number and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.
Complaints
Misused would also like to inform you that you have the option to file a complaint with the national regulator, the Personal Data Authority.
Securing personal details
Misused takes the protection of your data seriously and takes appropriate measures to prevent abuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your information is not properly secured or there are indications of misuse, please contact us at info@misused-official.com.